Cancellation Policy
Each instructor sets their own cancellation policy for their classes. Please review the specific cancellation terms for each class before enrolling.
How Class-Specific Policies Work
Individual Class Policies
Each instructor sets their own terms
When viewing a class, you'll see the specific cancellation policy set by the instructor. This includes refund timelines, transfer options, and any special conditions.
Common Policy Types
Varies by instructor and class type
Policies typically range from flexible (full refunds up to 48 hours before) to standard (refunds available up to 7-30 days before) depending on the class requirements and instructor preferences.
Where to Find Policy Details
Always displayed before enrollment
The cancellation policy for each class is clearly displayed on the class details page and in your enrollment confirmation. Please review these terms carefully before enrolling.
Special Circumstances
Medical Emergencies
We understand that medical emergencies are unforeseeable. In cases of serious illness, injury, or family emergency, we review cancellation requests on a case-by-case basis with the instructor.
Required documentation: Medical certification or other relevant documentation may be required for emergency cancellations.
Weather & Natural Disasters
Classes cancelled due to severe weather conditions, natural disasters, or other force majeure events beyond anyone's control will receive full refunds or the option to reschedule.
Instructor Cancellations
If an instructor must cancel a class for any reason, all enrolled students receive full refunds according to the instructor's policy, plus platform support to help find alternative classes.
Transfer & Rescheduling
Class Transfers
Transfer options depend on the individual instructor's policy. Some instructors allow transfers between their classes, while others may work with our platform to help you find suitable alternatives.
Refund Processing
Refunds are processed according to each instructor's preferred method - some offer platform credits, others process direct refunds to your original payment method. Processing details are provided when you enroll.
How to Cancel or Get Refunds
Log Into Your Account
Access your dashboard and navigate to "My Applications" or "My Classes"
Select Class to Cancel
Find the class you wish to cancel and click "Cancel Enrollment"
Review Class Policy
Check the specific cancellation policy for your class and expected refund amount
Receive Confirmation
You'll receive email confirmation and refund processing details
Need Help? Contact the instructor directly for questions about their specific policy, or reach out to our support team at [email protected] for assistance with cancellations.
Common Instructor Policies
Flexible Instructors
- • Refunds available up to 24-48 hours before class
- • May offer class transfers or rescheduling
- • Often provide platform credits for convenience
- • Great for experimental or beginner classes
Standard Policies
- • Refunds typically available 7-30 days before class
- • Policies reflect material prep requirements
- • May offer partial refunds for shorter notice
- • Common for intensive or material-heavy classes
Remember: Always check the specific cancellation policy for each class before enrolling. Policies are designed to be fair to both students and instructors while accounting for the unique requirements of each class.